KIA ORA – Welcome to our Trade & Media section. We warmly welcome mutual beneficial working relationships with trade and media. Our team is on hand to help you with facts, story ideas, information and imagery. Below is a collection of images, logos and marketing collateral ideal for travel trade, media and industry use.
HOSTING MEDIA – we work closely with Tourism New Zealand – Explore Program and Destination Rotorua/RotoruaNZ on hosting opportunities.
If you have a enquiry regarding video or photography of any parts of our village, a Media Form must be obtained from our office and approval given prior to your arrival.
If you would like to join us and experience a famil or have queries pertaining to Media, please get in touch through our team, listed below.
UPDATES – To keep up to date with all our news and activity, follow us on Facebook, Instagram and You Tube. You can also read positive reviews from thousands of traveler’s from all corners of the world on Trip Advisor,
AGENTS PORTAL – For those who have registered with us as an Agent, below is the link to access our online booking system. You will require the email address you registered your company with to login in and choose a password. Please make contact with us if you do not know what email address has been used.
COLLATERAL, IMAGES & VIDEOS – Please scroll to the bottom of this page for copies of our brochures & visitor guide maps, images & videos.
For all trade and media enquires please contact:
Team Leader Marketing & Communications
Renee Raimona-Hunter
rraimona@whakarewarewa.com
Phone: +64 21 741 210
Download our
Brand Assets
Marketing Images
23 item(s)
PDF's
11 item(s)
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Whakarewarewa Brochure - CHINESE
pdf (2.1 MB) -
Whakarewarewa Brochure - ENGLISH
pdf (6.8 MB) - Whakarewarewa Brochure - FRENCH
pdf (3.3 MB) - Whakarewarewa Brochure - GERMAN
pdf (1.8 MB) - Whakarewarewa Brochure - JAPANESE
pdf (2.1 MB) - Whakarewarewa Brochure - KOREAN
pdf (2.0 MB) - Whakarewarewa Brochure - SPANISH
pdf (3.8 MB) -
Whakarewarewa individual Maps_12April2025_proofv3
pdf (11.8 MB) - RS06176-Whakarewarewa accesible Map_19 dec 2024_print
pdf (5.5 MB) -
Whakarewarewa Combo Map 2024
pdf (5.4 MB) -
EBike Brochure with Trails Map 2023
png (16.0 MB)
Frequently Asked
Questions
What are your cancellation conditions?
For full details of our cancellation conditions, please have a look at our Terms and Conditions.
I don’t speak English… What are my options?
We have a our brochure & visitor guide maps in multiple languages including Chinese (simplified), Japanese, Korean, French, German and Spanish.
Do you offer guided tours of Whakarewarewa?
Yes, we do! These are approximately one hour long and take place daily every hour on the hour from 9am, with our last guided tour is at 3pm. Book our Whakarewarewa Iconic Guided Tour online.
Is parking available?
Yes – we have ample parking available opposite our admissions building, and it’s free!
What do I need to bring with me?
We are an outdoor activity and New Zealand weather is very changeable – we often experience ‘four seasons in one day’!
That said, there’s a few items you must bring with you: A camera (obviously, you want to take pics to remember forever, as well as to make the folks back home jealous) and comfortable walking shoes. Don’t forget to tag us @Whakagram @whaka in your Instagram posts.
The sunrays in New Zealand are, even on a cloudy day, very intense, & with the heat coming from above & below you (from the geothermal) we highly recommend you bring sunscreen, a hat & a water bottle. Don’t panic if you forget, we have hats, sunglasses & water available to purchase, & sunscreen available free of charge.
If it’s wet or cold bring an umbrella, warm jacket and or raincoat. If you forget, don’t worry: We have rain ponchos & umbrellas available for purchase from our admissions.
How long do you recommend I spend at Whakarewarewa?
Stay for three hours, or stay all day – the choice is yours, noting we recommend a visit of at least three hours to maximise what we have to offer.
Do I need to book in advance?
In the winter months its generally fine to just turn up on the day to experience all we have to offer, but don’t forget we only have one cultural performance daily at 12.30pm.
In the warmer summer months (November to March/April) I do suggest to go to our website or give our team a call to check availability as we do full our guided tours & cultural performances, so I suggest you book in advance.
It’s important to note that, if you’d like to book an experience that involves our delicious kai (food) like our Geothermal Hangi Meal or our Hangi Pie Meal, we do recommend booking these in advance to avoid disappointment. Find out more about our kai (food) or Book Now.
What’s the best time of the day to visit?
We are open from 8.30 am – 4.00 pm and in all honesty, our Village is beautiful at any time of the day – and in any weather!
What time does Pōhutu geyser erupt?
Mother Nature determines when Pōhutu (meaning ‘big splash’), the largest geyser in the Southern Hemisphere, erupts. Typically though, whilst eruptions are a random act of nature, you can see an eruption measuring between 10 – 40m every 45 minutes to an hour.
Note, we actually have three geysers, Pōhutu, Prince of Wales ‘Feathers’ and Kereru. Prince of Wales ‘Feathers’ is also known as Te Tohu (The Indicator) usually erupts right before Pōhutu.
You’ll visit our two lookouts to the Geysers during your village guided tour, so with a bit of luck, mother nature will come out to play.
PLEASE NOTE YOU CAN NOT SEE THE GEYSERS FROM OUR GEOTHERMAL TRAILS.
Do people really live at Whakarewarewa?
Yes, they do and this is our point of difference: We are an authentic Māori village, home to the Tūhourangi Ngāti Wāhiao people. There are approximately 20 families residing at Whakarewarewa today. Our youngest if you include our Kohanga Reo (Daycare) is only a few months old and the oldest is are in their 80’s. Learn more about what it’s like to live in our village.
