• WHAKAREWAREWA Accreditation & Affiliations

Qualmark Gold Tourism Business Award

Qualmark Logo

Whakarewarewa – The Living Māori Village is thrilled to have received the Qualmark Gold Award for Sustainable Tourism Business, the highest award a business can hold.

You might be wondering though, “What is Qualmark?”

Qualmark is New Zealand Tourism’s official quality assurance organisation, providing a trusted guide to identifying quality travel experience. With Qualmark, businesses are independently accessed by a tourism expert and awarded a Bronze, Silver or Gold award depending on their performance against the Sustainable Tourism Business criterion.

Good news: When you book with Whakarewarewa – The Living Māori Village, you know you’re visiting a business that’s providing quality experiences and leading the way in sustainability. For us, we are proud to be recognised as being up there with the best!

    TripAdvisor Travellers' Choice Award 2021 TripAdvisor Traveller's Choice Award Logo TripAdvisor Traveller's Certificate of Excellence Logo

We are delighted to have been awarded a 2024 Travellers’ Choice Award. Whakarewarewa – The Living Māori Village also received this award in 2018, 2019, & 2021, as well as a Certificate of Excellence.

These awards are the major travel industry awards based on millions of reviews and opinions from travellers around the world. Our awards reflect our ranking among New Zealand’s “best of the best” in the category of Landmarks for service, quality, and customer satisfaction.

Rotorua Sustainable Charter Logo

Whakarewarewa – The Living Māori Village is a member of the Rotorua Sustainable Tourism Charter.

This grass roots organisation is committed to Rotorua becoming a sustainable destination and to members continually improving their social and environmental performance.

As of August 2022 we commenced our Sustainability Journey through the Sustainability Mentoring Program that is being supported by RotoruaNZ.

Department of Conservation Logo

Whakarewarewa – The Living Māori Village works very closely with NZ’s Department of Conservation (Te Papa Atawhai) to ensure that our impact on our land is minimal and to ensure that any development protects and enhances the natural environment of Te Whakarewarewa Valley and guarantees its sustainability as a world class tourism destination.

Tourism Industry Aotearoa (TIA) Logo

Whakarewarewa – The Living Māori Village is a member of Tourism Industry Aotearoa (TIA) which is the only independent association that represents all sectors of New Zealand’s large and diverse tourism industry.

GNS Logo

GNS Science (Te Pū Ao) is New Zealand’s leading provider leading provider of Earth, geoscience and isotope research and consultancy services.

Here at Whakarewarewa – The Living Maori Village we have been working with GNS for a number of years to improve our understanding of the unique aspects of Te Whakarewarewa Valley for the benefit of the wider community. We believe it is important to gain a better understanding of this Taonga (Treasure) and thus protecting it for future generations.

 

TOURISM NEW ZEALAND – Tiaki Promise

Tiaki means to care and protect. The Tiaki Promise is a commitment to care for New Zealand, for now, and for future generations.

New Zealand is precious, and everyone who lives and travels here has a responsibility to look after it. By following the Tiaki Promise, you are making a commitment to New Zealand. To act as a guardian, protecting and preserving our home.

Nau mai, haere mai ki Aotearoa. Welcome to New Zealand.

More about Tiaki Promise.

 

 

Whakarewarewa committed to sustainable tourism. The Tourism Sustainability Commitment aims to ensure economic, environmental and social sustainability becomes a genuine ethical underpinning of our industry.

More about Sustainable Tourism.

 

 

New Zealand Geothermal Association (NZGA) Purpose and Our ...

Whakarewarewa – The Living Maori Village are current members of the NZ Geothermal Association who represent New Zealand’s geothermal community by promoting the legacy, sustainability, and benefits of geothermal for Aotearoa (NZ).  NZGA is a not for profit organization working with members to facilitate and grow sustainable geothermal opportunities in New Zealand.

Whakarewarewa was chosen as the Field Trip for the NZGA Conference 2025.

 

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New Zealand’s largest business association, EMA are at the forefront of the business environment, advocating for, and providing support, advice, representation and training to our member organisations.

  • We had an incredible experience on the tour - would highly recommend it if you're in Rotorua. Our guide Daniel was warm, funny & knowledgeable. The small group size meant we could move around easily & hear everything clearly. A very unique experience, very grateful to have been able to do it.
    Sarah Breen – May 2025 via Google
  • This was an amazing place and our guide was excellent. Only wish we had more time here. Needs to be one your list of must does in Rotorua.
    David Adair – 07/2025 – via Google
  • Great people, great tour, great food, totally worth doing if you are anywhere nearby.
    David Baldwin – via Google
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