• Wellbeing at Whakarewarewa

A passion for tourism and an interest in learning about new cultures, Tony Mai has been conducting his research about visitor wellbeing here at Whakarewarewa.

Tony is a student at the University of Waikato and is originally from Vietnam and has been in New Zealand for the past year studying his PhD to add to his bachelor’s degree in tourism management.

His PhD research topic focusses on understanding the wellbeing of hosts and visitors to the village, with his research questions asking how a host’s perception be conceptualised in terms of Māori perspective and how this is then delivered to visitors to enhance their overall wellbeing.

He said he has been interested in understanding the visitor wellbeing of people who visit geothermal areas.

“We know from science that cooking and bathing in geothermal areas is good for your health, so I wanted to research and study the impact geothermal areas have on visitors’ wellbeing, both physically and mentally,” he said.

He hopes that his research will help show Whakarewarewa how visitor wellbeing and Māori culture can be promoted.

“I love learning about new cultures, especially Māori culture and the learning about the roots of it here in New Zealand has been amazing so far.”

Tony said he came over to New Zealand to not only study the culture but to also experience it for himself and has always had an interest in cultures around the world, as they are all interesting.

“I chose to study here as chose to study here as tourism and hospitality are big here, it really is a privilege to study in this beautiful country.

“My PhD takes a minimum of three years study, but it could take up to four years. I would like to be able to conduct more research on a different topic relating to Māori culture at some point in the future.”

He said all the staff at Whakarewarewa were helpful while he conducted his research and has enjoyed working with them and visitors who came to see Whakarewarewa.

“The staff introduced me to visitors and gave me perfect tips to grasp the respondents. I really have enjoyed it so far, I find it all fascinating and enjoy a career in tourism, it is my passion.”

Tony hopes to return to Whakarewarewa and share his research with all of us here once he has had time to collect it all.

  • The guided tour was super educational, and the guide was very skilled at painting a picture of their life and culture
    Stef_347 – 07/2024 – via Google
  • A "must do' activity when you visit New Zealand. Recommended to do a self-guided tour so you can spend more time to explore the area. Enjoy.
    Rosman Tulin- 08/2024 – via Google
  • Absolute must for people visiting Rotorua, who want to get in touch with Maori culture
    Daniel – Rotorua, New Zealand – via Google
  • It was an excellent guided tour especially brought alive and with 100% passion by Kylie. Her knowledge and her customer service brought the tour to an intimate crescendo. Love the sweet corns and stories of her ancestors and living traditions of cooking and bathing
    Michael Leong – 19/09/2024 – Google Reviews
  • Do not miss the performance. We enjoyed the village tour but the performances where they sang and made the haka were special! 
    Yani56 – Village Tour and concert 11/09/2024 – Tripadvisor review
  • A wonderful morning spent, we did the guided tour and our guide was excellent. The geo walk was quite eerie amongst all the steam and bubbling pools. Highly recommended.Sall J
    Sall J – A gentle walk 15/09/2024 – Tripadvisor review